Nova Toggle Chain Necklace

Multi-Item Shipments: Because we curate directly from specialized global designers, items in your order may ship separately in individual packages with their own tracking links.

Processing Time: All orders are prepared and quality-checked within 1–3 business days.

Estimated Delivery:
US Orders: 3–7 business days after processing.
International Orders: 3–20 business days depending on destination.

Calculated Shipping: Shipping rates for each brand partner are calculated transparently at checkout.

Tracking: You will receive a shipment confirmation email with tracking numbers as soon as each item dispatches.

30-Day Window: You have 30 days after receiving your item to request a return.

Eligibility: Items must be unworn, unused, with original tags, and in their original packaging.

How to Start a Return: Email our concierge team at mydshelp@gmail.com to receive your return label and shipping instructions.

Damaged or Incorrect Items: Please inspect your order upon arrival and contact us immediately if anything is defective or incorrect so we can make it right.

Non-Returnable Items: Final sale items, gift cards, custom/personalized orders, and personal care products cannot be returned.

Refund Processing: Once received and inspected, approved refunds are issued back to your original payment method within 10 business days.